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This policy explains what data aifa009 collects when you use our platform, how we use it, and what choices you have over your own account records. Availability of this service depends on local law and eligible regions in Indonesia.
When you open an account on aifa009, we collect the details you submit during registration — name, contact address, and the e-wallet identifiers you connect for transactions. For payments processed through DANA, GoPay, or ShopeePay, we record transaction references so your account wallet history stays accurate and disputes can be resolved with a clear paper trail. We also collect device and session data — browser type, operating system, screen size — to keep the account interface working correctly across the mobile devices our Indonesia audience uses most. Log data such as page paths and session timestamps helps us understand where the platform needs attention; it is not used to build advertising profiles. We do not store full payment credentials. The DANA, GoPay, or ShopeePay authentication happens inside each wallet's own environment; we only receive a confirmation token. Data collected through the account is held for as long as your account remains active and for a retention period required by applicable rules. You may ask us to confirm what we hold at any time by reaching support through the contact path shown in this policy.
This policy applies to all activity conducted through an aifa009 account, including account registration, wallet transactions, and game session data. It does not extend to third-party services you reach from our platform, and its application depends on local law in eligible regions of Indonesia.
Covers all data collected when you log in, register, or update account details. Login path, session tokens and account preference records fall under this policy. Changes you make in account settings are reflected in the data we hold.
Covers transaction reference data generated when you use DANA, GoPay or ShopeePay to move funds. We hold confirmation tokens and account-side records. We do not hold your full wallet credentials — those stay within each wallet provider's environment.
Covers page-level session logs, device data and in-session behaviour recorded while you browse the lobby. This data helps us keep the interface working correctly. It is not shared with advertisers or used to build off-platform profiles.
Does not cover how external wallet providers, game studios such as Habanero or PG Soft, or any third-party site handles your data once you leave our platform. Each third party operates under its own privacy terms. Check those terms separately.
Your account data is not locked away. You can ask us to confirm what records we hold about you, and we will respond through the support channel you used to contact us. If the details we hold are incorrect — a contact address, a linked wallet identifier — you can update most fields directly inside your account dashboard after login. For fields you cannot edit yourself, raise a correction request with support and we will process it after verifying your identity through the same account. If you want to close your account, the request can be submitted through the support path; we will confirm what data is retained after closure and for how long, in line with applicable rules. You also have the right to ask questions about how your data is used at any time — no formal justification needed. Every request is handled through the contact options listed in the support section of this policy.
Ask us at any time to confirm what account and transaction data we hold. Submit the request through live chat or the support email. We will reply through the same channel you used and confirm the scope of data held under your account.
Log in to your account dashboard to update contact details and wallet identifiers where the fields are editable. For locked fields, contact support with the correction needed. Identity verification through your account applies before any change is made.
Any question about how aifa009 uses your data can be raised without a formal process. Use live chat or the support email shown in this policy. There is no minimum threshold — a simple question about a specific data point is enough to open a conversation.
Submit a closure request through support. We will confirm what data is retained after closure and the applicable retention period before the request is finalised. Wallet transaction references may be retained as required by applicable rules.
If you have a question about this policy, a data request, or a correction to raise, use any of the contact paths below. We handle privacy questions through the same support channels available to all account holders. Identify your request as privacy-related so it reaches the right team quickly.
Open the live chat widget from any page after login. State that your question is about a privacy or data matter. The support team will escalate it to the relevant team if a specialist response is needed.
Send your data or privacy request to the support email address shown in your account dashboard under Contact Us. Include your registered account identifier so we can locate your records without delay.
Log in and navigate to the Help or Contact section in your account settings. From there you can submit a written request directly. The current status of your request is shown in the same section after submission.
aifa009 uses session cookies to keep your account authenticated as you move between the sportsbook, live casino and slot lobby without requiring you to log in again. These cookies do not track activity outside our platform. Persistent cookies used for preference storage — such as your last wallet choice between DANA, GoPay and ShopeePay — can be cleared through your device browser settings at any time. We do not use third-party advertising cookies. Account data is held on servers with access controls restricting who can read or modify records. Staff access to account-level data is limited to roles that require it for support or compliance purposes. Data retention periods follow applicable rules; records tied to closed accounts are not kept beyond what those rules require. If this policy is updated, the revised version is published at this URL with a note of the change date. Continued use of the account after a policy update means you have seen the current terms.
Session cookies keep your account active as you browse. Preference cookies remember your last selected wallet — DANA, GoPay or ShopeePay. No advertising or cross-site tracking cookies are used. You can clear all cookies through your device browser settings without affecting your account registration.
Access to your account data is protected by the login credentials you set. Staff access to account records is role-restricted. Any support interaction that involves your personal data requires identity confirmation through your registered account before records are discussed or changed.
We hold account and transaction data for as long as your account is active and for any period required by applicable rules after closure. You can ask us at any time to confirm the retention period for a specific category of data through the support contact paths in this policy.
When this policy is revised, the updated version is published at this same URL. The date of the most recent change is noted at the top of the page. We do not send automatic alerts for minor updates; check this page if you want to confirm the current version.
Common questions about how aifa009 handles your account data, what rights you hold, and how to act on them.
We collect the name, contact address and wallet identifiers you submit at registration. For DANA, GoPay or ShopeePay transactions, we record a confirmation token and transaction reference. Device and session data is also logged to keep the account interface working correctly on your mobile device.
We do not sell your data. Transaction confirmation data passes to your chosen wallet provider — DANA, GoPay or ShopeePay — as part of the payment flow. Game studios such as Habanero or PG Soft receive only session data needed to load game content. Each third party holds its own privacy terms.
Log in to your account dashboard to review and edit fields that are open for self-service. For locked fields or a full data summary, contact support through live chat or the support email shown in your account. Identity confirmation through your account is required before records are disclosed or changed.
Yes. Submit a closure or deletion request through the support contact path. We will confirm what data is retained after the request is processed and the applicable retention period. Some transaction reference data may be kept as required by applicable rules even after account closure.
Session cookies keep your account authenticated as you move between sections. Preference cookies remember settings like your last wallet choice. No advertising or cross-site tracking cookies are used. Clear cookies at any time through your device browser settings; your account registration is not affected.
When you close your account, we retain only the data required by applicable rules for the period those rules specify. We confirm the scope and duration before finalising the closure. Data not required for compliance purposes is removed. Contact support if you want to confirm the current retention position before closing.